Where can I purchase accessories?

The accessories and consumables will be available for purchase at out Amazon store and website in March-April 2021. 
 

Where can I get an update on my Indiegogo order? 

Please contact Seven&me campaign page for the update on your indiegogo order.
 

There is something wrong with my product. What should I do?

Please refer to the Troubleshooting section first, if it does not help contact us at customercare@sevenme.com 
 

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I am having issues with the device usage/cleaning.

Please check out Video section for video instructions regarding usage, cleaning and maintaining your device. 
 

How often do I need to change silicon ring? 
 

Make sure to replace the silicon ring every 3-6 months (depends on usage frequency). 
 

Is there a recipe book for beginners? 

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Refer to our Recipes section for the beverage inspiration and preparation instructions. Or download your beginner guide with 10 of our favorite recipes here：Coffee Journey with 7.pdf